As our items are a mixture of pre-loved as well as new, and all measurements are provided, we do not accept returns unless they are faulty, damaged during shipment, or incorrectly shipped. If this is the case, you must notify us within 14 days of receipt and return it to us unworn. Items are faulty if they are received damaged or incorrectly shipped. Items that are damaged as a result of normal wear and tear, or do not fit as expected, are not considered to be faulty. A full refund and shipping label will be provided (at times an item may not be requested to be returned) upon receipt of the damaged item.
You can always contact us for any return question at thebookishstitch2018@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.